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Blush Lane Assistant Store Manager (Whyte Ave)

  • On-site
    • Edmonton, Alberta, Canada
  • CA$56,000 per year
  • Retail

Job description

Blush Lane is looking for an Assistant Store Manager to join our growing team at the Whyte Ave location (8135-102 Street NW, Edmonton).



The Assistant Store Manager, reporting to and working closely with the Store Manager, is essential for leading employees and making sure the store runs smoothly. They coordinate the tasks of employees and make sure that store’s policies and regulations are followed. They are a key piece in team motivation by praising top performers and rewarding where applicable. The Assistant Store Manager is expected to be able to fulfil Store Manager’s duties in their absence.



At Blush Lane Organic Market, we believe we can have a positive impact, locally and globally, by actively promoting sustainable agriculture, ethical practices and environmentally conscious actions. As part of our community at Blush Lane Organic Market, your energy and expertise will contribute to creating a healthy and caring workplace that improves our world in meaningful ways, both socially and environmentally.

Blush Lane is a subsidiary of Sustainable Produce Urban Delivery Inc. (Spud) a leader in end-to-end grocery e-commerce solutions with operations across Western Canada. Our mission is to leverage innovation and technology to create a sustainable and profitable food system for all. We have developed deep expertise across the farm-to-fork value chain, both digitally and physically.

KEY RESPONSIBILITIES:

  • Be a customer service champion by building relationships and asking questions.
  • Support the hiring and training of new employees on overall store operations and department specific tasks.
  • Ensure that all staff are sales-driven, and customer service focused.
  • Coach, train, manage and schedule all cashiers shifts for optimal customer service experience.
  • Stocking and merchandizing shelves and creating impressive, eye catching displays.
  • Establish and maintain good relations with suppliers, sales representatives, and other retailers.
  • Oversee grocery department operations including hiring, training, ordering, etc.

Store Opera
tions:

  • Monitor display accuracy and appearance. Ensure that products are properly displayed and ordered to maintain in-stock conditions.
  • Oversee the management and monitor the handling of cash and accounting procedures.
  • Serve as a role model in providing exceptional customer service.

Leadership:

  • Direct a team of department managers and supervisors; this includes responsibility for hiring & terminations, performance management, succession planning and professional development in partnership with the Store Manager.
  • Refer contentious or complex employee issues to the Store Manager.
  • Set performance expectations. Provide encouragement and honest feedback on performance matters.
  • Create succession plans for leadership positions in the store. This includes creating developmental plans for employees identified as potential leaders and ensuring they are prepared for a promotion.
  • Act as a resource to all managers in performing their jobs.
  • Acknowledge, recognize, and reward employees for outstanding performance or contributions.
  • Constantly monitor and take action to ensure a healthy, respectful, safe, and pleasant workplace for all employees.
  • Identify, plan, or support team building opportunities.


Job requirements

KNOWLEDGE, SKILLS & ABILITIES:

    • Strong working knowledge of the retail grocery industry.
    • A team builder and player with a proven record for successfully developing, mentoring, and motivating staff.
    • Ability to work in a high-performance environment with an open and consistent approach to working with others.
    • An active listener and a strong communicator who is confident and articulate, and able to communicate with all types of people at all levels in the organization.
    • Strong problem solving and conflict management skills; able to bring alignment and focus throughout the store at all levels of employees.
    • Solid working knowledge of budgeting and forecasting. Can analyze, project, and report on inventory and operating costs.

    Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

    Required to stand and walk for long periods of time during shift.

    Occasionally required to lift, carry, or handle heavy objects.

QUALIFICATIONS:

    • Typically requires completion of a post-secondary program with an emphasis in business, plus 2 to 3 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.

    Successful completion of a Public Health Food Handler certification plus Standard First Aid CPR-C & AED certification, or the commitment to complete within 6 months.

    Fluency in English and French shall be considered an asset.

    Position will require a criminal background check to be completed.

    Experience in working with various computer software programs; e.g., Microsoft Office.

    Flexible schedule, including weekends, evenings, and holidays.

SPECIAL CONDITIONS:
  • Overtime is a requirement of the position.
  • Special projects and other duties may be assigned as required.
  • Some travel (including overnight) will be required to assist other store locations or to attend training.

What's in it for you?

  • 10-25% discount on Spud and Blush Lane purchases

Blush Lane's approach to inclusive hiring

Blush Lane and our family of companies are proud to be Equal Opportunity Employers which celebrate the diversity found within our teams. We strongly encourage people from underrepresented communities, including women, Indigenous Peoples, members of the LGBTQ2+ community, people of colour, and people with disabilities, to consider applying. We know from experience that great talent comes in many forms, and we want to meet you at your best! Please let us know if we can provide unique accommodations that will enable your equal participation!

Our Values

Our values are more than just words to us. Our values drive our success and guide our growth:

  • Create amazing customer experiences. We are passionate in our commitment to deliver for our customers.
  • Lead with sustainability and consider our impact.
  • Learn, grow and make time to celebrate wins together
  • We welcome different perspectives. Diversity makes us stronger.
  • Prioritize, work smart and deliver results for our stakeholders and each other.
  • We are committed to our mission and that requires resilience, persistence and grit to persevere and succeed.

#INDSPUD

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